Storguard Self Storage - Burnaby

It was my first time being stuff to a storage unit after my place got flooded. Gary was great at helping me through the whole process and was great an explaining how things worked. Super friendly and respectful. I didn't know what size and he also helped me in that as well. He was also just a phone call away if I had any questions.

Garry was extremely patient and helpful. He was also very thorough and made us feel like our family’s things were going to be safe and secure. Thank you Storguard!

This 5-out-of-5-star review goes to Burnaby-Storguard and Garry Koenig, the property manager. We needed a temporary storage for the content of our (04December2023) flooded basement while it was being repaired. Garry helped us estimate the appropriate storage size prior to moving date. On the moving day he helped guide our Signature-Moving's GVW 11,500kg big truck into the correct bay, and gave us a convenient 10'x10' storage location that he said (and indeed) made our movers and us happy. This Burnaby-Storguard is brightly lighted 3-storey with big-parking, the 24-hours Auto-Shine car-wash in the same location means that there is always one person inside the facility should any emergency arise. Reading our contract and the Google (bad) recent review confirmed to us that Burnaby-Storguard is a professionally managed and secured storage location perfect for our need. Bonus: Garry shared his personal experience dealing insurance-related restoration with us and gave a wise advise: "...let them know who is the boss..." - which truly useful for our own insurance-restoration case. Our gratitude to Garry, Dave and all the staff of Burnaby-Storguard who made this facility available.

While the cost of these units is borderline offensive at $260 (with tax) a month for the second smallest locker, (what isn't in these days of late-stage capitalism and corporate greed?), I must say the front office staff (Garry) is a Rock Star (literally a former bass player in a dope rock band that was/is way better than Nickleback). Super friendly and helpful. Furthermore, the building and lockers are all pristine and clean. Location is good and parking is plentiful.

My partner and I had a great experience with renting a storage locker from Garry. He was extremely kind, accommodating, and answered all of our questions. We would definitely recommend Storguard Burnaby to anyone looking for storage services. Thanks, Garry!