Storguard Self Storage - Burnaby

This 5-out-of-5-star review goes to Burnaby-Storguard and Garry Koenig, the property manager. We needed a temporary storage for the content of our (04December2023) flooded basement while it was being repaired. Garry helped us estimate the appropriate storage size prior to moving date. On the moving day he helped guide our Signature-Moving's GVW 11,500kg big truck into the correct bay, and gave us a convenient 10'x10' storage location that he said (and indeed) made our movers and us happy. This Burnaby-Storguard is brightly lighted 3-storey with big-parking, the 24-hours Auto-Shine car-wash in the same location means that there is always one person inside the facility should any emergency arise. Reading our contract and the Google (bad) recent review confirmed to us that Burnaby-Storguard is a professionally managed and secured storage location perfect for our need. Bonus: Garry shared his personal experience dealing insurance-related restoration with us and gave a wise advise: "...let them know who is the boss..." - which truly useful for our own insurance-restoration case. Our gratitude to Garry, Dave and all the staff of Burnaby-Storguard who made this facility available.

Mr. Garry is very professional, courteous and customer service oriented. Very prompt in providing good locker at a reasonable price. Please continue excellent community service , which needs your help.

I am a first time customer here and Garry was extremely helpful, very patient and provided us with options as to which size would fit our needs as well as the availability of the storage according to sizes. He is an epitome of what customer service should be like. They sell boxes and locks as well. As for the storage, I am very impressed. The place is very neat and well-lighted. You have to sign in and sign out everytime you come in so I find it very safe. Their price point is pretty reasonable. Highly recommended place for safe and quality storage.

Clean, well maintained and professional establishment. Great options and great prices. The process was well explained and seamless. Would 100% recommend!

Garry helped immensely with connecting my wife and i with a storage unit in short order. Very professional and also no pressure at all. Goes at your own pace. Thanks for the help!